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Case Study 2

Promotional Merchandise – ISO 9001

Design, Print Management, Promotional & Merchandise
ISO 9001
About This Project

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We were asked by a Local Corporate Printing and Embroidery Company to support them in implementing a full QMS from scratch in compliance with ISO 9001:2015. The organisation had very little in the way of documented quality controls and therefore required a full business review to establish the processes, resources and procedures within the organisation which would come under the new QMS Accreditation.


We spent a day within the organisation observing the different departments and processes involved in operations and management of work.


From this we provided a full report of the business including where we felt the QMS would help provide levels of control and checks to monitor quality standards. Right from the start we were able to make suggestions and improvements to the processes within the business to improve efficiencies and reduce mistakes being made or at least increase the likelihood of mistakes being identified early on to avoid affecting the end product.


We set out a timeline of 6 months to implement the QMS in line with the ISO 9001:2015 Standard, this was to fit with other demands on the Client and was agreed as a realistic timeframe to deliver the required work.


We have provided support through templates, guidance and meetings throughout the pricess working to ensure full employee engagement throughout as well as Management Buy In.


The work is on-going and we are working to have the System in Place by the end of this year, with a Certification Audit in the Spring once the System has had a few months insitu to be tested and internally audited.