02 Nov How can your company benefit from ISO 9001
ISO 9001 is the world’s most recognised quality management system standard. It is designed to assist businesses in meeting a set of industry-wide standards to help ensure everything is in order, well regulated, and meeting the expectations of customers, stakeholders and more.
Once certified and with the corresponding systems in place, ISO 9001 will establish processes that allow you to improve the way you operate at all levels and enable you to continually monitor and manage quality across all operations.
As the world’s most widely recognised quality management standard, it outlines ways to achieve, as well as benchmark, consistent performance and service. With ISO 9001 you can benefit from more efficient ways of working, better cost control, and faster and more effective implementation of new working practices.
ISO 9001 has been designed to be used by any organisation large or small and is both flexible and scalable whilst embedding a culture of continual improvement.
On a more practical level, it is a comprehensive way to assess how effectively your business is operating, and some of the ways in which you can improve. These may be small practices that can be automated, moderate tweaks or automations, or an entire system overhaul.
So, what are the reasons why many organisations approach us keen for help in pursuing ISO 9001 certification?
Define what you and your team do
On a very elementary level, the procedure for getting ISO certification will ensure you have developed and documented your processes for implementing and delivering your product or service. It also stipulates that you define the roles and responsibilities of your employees and set objectives for your business as a whole. The creation of reporting and monitoring systems are designed to ensure you reach your goals – or be alerted if you go off track.
Improve efficiency, productivity and profit margins
One of the main reasons for being ISO 9001 certified is the improved level of quality in processes, products, and services that it brings. The thoroughness of an ISO 9001 Quality Management System can increase efficiency and make the most of your organisation’s time and resources, ultimately increasing both productivity and profit. By streamlining your internal processes, you ensure everything is running efficiently and cost-effectively.
With a heavy focus on reaching international standards, ISO 9001 offers an assurance of quality. If you are providing a product or service of ISO 9001 approved quality, you’re likely to win more high value business, increase customer satisfaction and boost customer retention.
In addition, maintaining quality in your organisation minimises the chance of mistakes that could damage your reputation. And should you get a complaint, with ISO 9001 you’ll have processes in place that better enable you to resolve them systematically.
Be available for the best business opportunities
Many of the most lucrative contracts require ISO 9001 accreditation, or for chosen companies to at least meet the criteria outlined therein. This means that ISO 9001 accreditation can ensure that your company is eligible for some of the very best business opportunities.
A client may request that your company can show proof of ISO certification, or a contract may require it, so fulfilling the requirement of certification almost certainly increases business opportunities.
Stand out from your competitors
Obtaining an ISO 9001 certification elevates your organisation and places it in an elite category. The ISO 9001 standard is recognised around the world and carries with it a degree of prestige.
As such, ISO 9001 certification serves as an immediately recognisable mark of quality and is an excellent way to distinguish yourself from your competition and communicate to clients that you are reputable and conscientious. Certification can increase your company’s reputation internationally.
Win and retain more business
Here we have a common theme behind many of the reasons that compel companies to become ISO 9001 certified. By meeting prerequisites set by clients, councils or contractors, you’ll be improving your chances of winning work. By assuring the quality of your service or product, you’re more likely to get customers and keep them. With an internationally recognised quality management system in place, it’s easier to penetrate new markets.
Upskill your knowledge
ISO 9001 provides a deeper understanding of quality management system processes, since, while adapting to the requirements of ISO 9001, you’ll learn so much about how to control your processes and better manage your organisation. You’ll also gain better understanding of your employees’ jobs and your business as a whole.
Having ISO 9001 in place can have a positive impact on your employees’ feeling of self-worth and general work culture too. Well-defined job descriptions and clearly set-out processes and objectives can give your team confidence in the work that they do and motivate them to carry out their duties to the highest level. Better and more efficient teamwork is good for every business.
Drive continued improvement
Embedded in the ISO 9001 management system is the necessity to continually reassess the processes behind your business, helping to ensure inefficiencies and waste are reduced. Constant monitoring helps to facilitate continual improvement in all areas of your business.
Manage risks better
ISO 9001 sets out requirements that will help you identify and mitigate threats to your business model. This will help cuts out errors, reduce complaints and increase profits.
KCS Compliance Services can support you in getting ISO 9001 accredited.
With experience of supporting companies from many sectors, we work alongside Intertek (UKAS accredited global certification body) to ensure your Quality Management System (QMS) not only meets the requirements set out by ISO 9001 but that you also reap the benefits of adopting a process-based management system within your organisation.
Our service will help you prepare for the Pre-Certification Assessment and provide input and support leading up to Stage 1 and 2 Certification Audits.
To discuss how we can help, please:
Email us at: [email protected]
Call us on: 01908 380 401